Refund Policy

Last updated: September 2026

This Refund Policy applies to TermAI subscriptions purchased directly through termai.sh, which are billed by Tapilot LLC (Wyoming, United States) via our payment processor. Purchases made through the Apple App Store or Google Play are billed by those platforms and are governed by their own refund policies — please request those refunds through Apple or Google, not through us.

1. 14-Day Refund on First Purchase

If you are not satisfied with a subscription you bought directly on termai.sh, you may request a full refund within 14 days of the initial purchase. This applies to your first purchase of a given plan.

2. Renewals

Subscriptions renew automatically at the end of each billing period. Renewal charges are generally non-refundable. You can cancel at any time to stop future renewals — see Cancellation below.

3. Cancellation

• You may cancel your subscription at any time from your account or by contacting us.
• After cancellation, your plan remains active until the end of the current paid period.
• Cancelling stops future charges; it does not by itself trigger a refund of the current period.

4. Exceptions

We may decline a refund where there is evidence of fraud, abuse of this policy (for example, repeated buy-and-refund cycles), or a violation of our Terms of Service. Statutory rights that apply to you under your local consumer-protection law are not affected by this policy.

5. How to Request a Refund

Email support@termai.sh from the address on your account, with the date of purchase and the plan you bought. We aim to respond within 5 business days. Approved refunds are returned to your original payment method; the time for the funds to appear depends on your bank or card issuer.

6. Contact

For any billing or refund question, contact Tapilot LLC at support@termai.sh.

Related: Terms of Service · Privacy Policy