Contact

Get in touch.

We respond to every email. The fastest path depends on what you need.

General

Questions, feedback, hellos, partnership inquiries.

hello@termai.sh

Support

Bug reports, connection issues, account help.

support@termai.sh

Security

Vulnerability disclosures. PGP key available on request.

security@termai.sh

Status

Real-time service health: AI backend, sync, downloads.

status.termai.sh

Response time

We reply within 1 business day on weekdays (Mon-Fri, UTC+8). Security disclosures get acknowledged within 24 hours, 7 days a week.

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